Q: How long will my order take to arrive? A: We ask for your patience as orders usually take 16 - 20 days to arrive. Your beachwear is worth the wait!
Q: How will I receive my refund? A: After we approve the return, we'll process your refund using the original payment method you used for the purchase.
Q: When will I receive my refund? A: After we receive and approve your returned item, we'll send you a confirmation email. The refund will then be processed within a few days, depending on your bank's processing times.
Q: What is your return policy? A: If your purchase didn't hit the mark, you can return it within 30 days. Contact us for return instructions.
Q: Can I request another discount code? A: Maybe! Just contact our customer care team!
Q: How can I confirm my order was placed correctly? A: After you place your order, we'll send you a confirmation email. If you don't receive this email, please get in touch with us.
Q: Can I track my order? A: Yes, we'll send tracking information after your order is placed.
Q: Can I cancel my order? A: We strive to process orders as quickly as possible, meaning they can't be cancelled once placed. However, you can return unwanted items or place another order.
Q: What should I do if I receive a faulty item? A: If you receive a faulty item, please contact us immediately. We want to make it right.
Q: What should I do if I receive an incorrect item? A: If you receive an item you didn't order, please get in touch with us as soon as possible.
Q: Are customs charges covered? A: Customs charges are determined and applied by the carrier and local laws. Unfortunately, these charges aren't covered by StyleFred and must be paid by the customer.